The Development Associate will deliver proactive, responsive support to the Development Director, the Executive Director, and works closely with the Communications Manager, and other colleagues across the organization to advance fundraising and strategic communication objectives. Manages key functions related to donor relations, gift processing, database management, reporting, grants management, donor communications, and events management. Exercises discretion and judgement in providing high-level support to donors and in maintaining the confidentiality regarding donor giving.
This is a great opportunity to gain a firm grounding in the operational principles guiding fundraising while working in an affirming, positive, and deeply collegial environment.
DUTIES AND RESPONSIBILITIES
Donor relations: Exercises judgement and discretion in providing exemplary customer service to members and donors. Assists in scheduling donor meetings.
Gift processing: Responsible for gift processing, including the inputting of monetary and non-monetary gifts, recording pledges, reviewing donor accounts for accuracy, de-duplicating, and appropriate relationship recording. Responsible for ensuring the timely preparation and mailing of donor acknowledgements, memorial/tribute letters, donor correspondence, thank you notes, and pledge statements. Maintains files and other documentation related to gift process acknowledgement.
Database management: Manages database integrity by creating donor accounts and reviewing to donor data for accuracy. Works closely with internal stakeholders to support the ongoing reconciliation process between the departments. Works with internal stakeholders to identify earmarked donations. Uses the database to track and manage sponsorships, to track charitable sales, to administer corporate/foundation grant processes, and to track donor moves.
Reporting: Works with the Director to produce revenue reports, gift reports, mailing lists, and donor lists. Assists in prospect research and wealth screening on existing and prospective donors to assist in building donor briefings on donor giving priorities and background.
Grants management: Maintains files and documentation on application materials and reports. Assists in monitoring report deadlines and payment schedules.
Donor communications: Assists in drafting and editing print and digital donor communications, including, but not limited to direct mail, website pages, donor acknowledgements, and e-blasts. Manages the distribution of e-communications and the mailing of print pieces, including direct mail. Works closely with the Development Director and the Communications Manager to create digital and written materials for the League?s social media accounts.
Events management: Assists in planning and managing the logistics of the League?s event series. Coordinates invitations and guest lists.
Administrative support: Demonstrates integrity and discretion in completing high-level tasks related to donor relations as directed by the Development Director. Assists in departmental expense tracking. Assists in maintaining and creating SOPs for all processes outlined above.