The Program Manager at Freedom Hall provides program oversight for the Veterans transitional housing facility, Service Coordinator, and the Grant and Per Diem program (GPD). This includes staff performance management, budgetary management, accreditation compliance, programmatic compliance, and performance, and providing best practices in case management to assist Bridge Housing and Service Intensive enrolled Veterans obtain housing and long-term stability.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Maintain Veterans Affairs (VA) Certification for the GPD program and transitional housing facility
Maintain Commission on Accreditation of Rehabilitation Facilities (CARF) compliance to ensure continued accreditation
Supervise and assess referrals and admittance to the GPD program
Provide best practices in case management to help qualified Veterans obtain housing and long-term stability
Provide direct supervision to GPD residential facility coordinators and/or monitors, including hiring and performance management
Act as a liaison between VOANR and other community organizations and partners
Work with staff and community partners to identify program needs within the community
Monitor monthly program expenditures and financial performance
Ensure physical building structure and grounds continually meet organizational expectations and programmatic requirements
Enter data into appropriate and identified information systems
This position has direct supervisory responsibilities and may serve as a coach and mentor for other positions in the organization.
This job operates in a professional office setting in a transitional housing facility. This role routinely uses standard office equipment such as laptop computers, photocopiers, and smartphones.
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.
While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are generally Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand.
May be required to travel for a day and overnight trips as necessary for essential program oversight and training.
Required Education, Experience, or Eligibility Qualifications
Preferred Education and Experience
VOA is an Equal Opportunity Employer (EEO) and complies with the Americans with Disabilities Act (ADA) and the Americans with Disabilities Amendments Act (ADAAA).