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Career Coach
Goodwill Industries in Macon, Georgia
Date Posted 10/11/2022
Admin-Career Development and Services
Employment Type Fulltime
Application Deadline Open until filled

At Goodwill of Middle Georgia and the CSRA we build lives, families and communities one career at a time by helping people develop their God-given gifts through education, work and career services. We have a mission-driven opportunity to join our Career Development team as a Career Coach servicing the Middle Georgia Area.

BASIC FUNCTION: The Career Coach position will assist program participants to: Develop job-seeking skills; find and retain employment; reach education or training goals, and maintain financial stability via career pathways. The Career Coach will also coordinate services that address barriers to education, training, employment and self-sufficiency and provide on-going counseling and support with the individual as needed to help that individual meet his or her goals.


  • Demonstrate core values of Goodwill Industries of Middle Georgia and the CSRA (GIMG) by modeling service, ownership, accountability and respect.
  • Ensure that highest quality, individualized services are delivered to program participants with a focus on the mission of GIMG.
  • Use aptitude and achievement assessments to help clients evaluate their interests, skills, and abilities.
  • Evaluate participants’ background, education, and training, to help them develop realistic goals.
  • Guide participants through making decisions about their careers, such as choosing a new profession and the type of credential or degree to pursue.
  • Assist participants in locating and applying for jobs, by teaching them strategies that will be helpful in finding openings and writing a résumé.
  • Conduct and publicize group workshops on a variety of topics, including writing resumes and cover letters, successful job interviewing, using employment databases and career development resources, and researching training and education programs.
  • Work with participants to overcome issues that could undermine their academic or career success.
  • Refers participants to Helms College (HC), Goodwill Human Resources (HR), Goodwill Staffing Services (GSS), Workforce Development (WFD), and Helms Career Education (HCE) to help clients secure career advancement.
  • Help participants craft a long-term plan for reaching their career objectives
  • Connect participants to additional resources such as financial aid, vocational training, extensive counseling and therapy services, medical care providers, or other state and local assistance as needed.
  • Maintains currency with industry trends; updates labor market information by researching online resources, attending meetings, maintaining contacts with regional community colleges, and networking with professional/community organizations that are involved in job placement/training activities.
  • Ensure participant information is timely entered into appropriate database or report and that job seeker information meets confidentiality requirements.
  • Assist in the preparation and submission of reports as required.


  • Experience providing career coaching/counseling to diverse adult populations across the full career development lifespan to include career assessments, career exploration, career decision-making, resumes, personal branding, interview strategies, job search strategies, etc.
  • Evidence utilizing a holistic approach to assist individuals with their career and educational goals.
  • Experience working in higher education or extensive knowledge of post-secondary educational institutions and various types of certificate/degree programs.
  • Demonstrated evidence of successfully working in a team environment
  • Experience working with under-served populations including but not limited to veterans, returning citizens, GED/non-high school graduates, persons with disabilities, senior citizens.
  • Knowledgeable in Microsoft Office Suite and database systems.
  • Comfortable with ambiguity and able to quickly adapt to change.
  • Strong attention to detail.
  • Ability to interact in positive, motivational and supportive manner, providing guidance to job seekers with very diverse background.
  • Able to work flexible hours and travel to multiple work locations as needed.


  • The ability to sit for long periods of time.
  • The ability to stand for extended periods of time.
  • The ability to speak in a manner which can be easily understood.
  • The ability to exercise independent judgment.
  • The ability to recommend solutions to identified problems.
  • The ability to think and react calmly in emergency situations.
  • The ability to work with others under stressful conditions.

EDUCATION: Bachelor’s Degree from an accredited institution required. Master’s Degree preferred.

EXPERIENCE: 1 - 3 years of experience providing career counseling and/or coaching to those seeking employment and advancement in their careers. Experience in using various career exploration tools and assessments. Experience interpreting local labor market information.

Job Type: Full-time

Pay: From $40,000.00 per year


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance


  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Macon, GA 31206: Reliably commute or planning to relocate before starting work (Required)


  • Bachelor's (Required)


  • Career coaching: 1 year (Required)
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