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Director of Mental Health Programs
Boys & Girls Clubs of the Austin Area in Austin, Texas
Date Posted 01/16/2023
Nonprofit-Mental Health Occupations
Employment Type Fulltime
Application Deadline Open until filled

Director of Mental Health Programs

Full Job Description

The Director of Mental Health Programs is a critical member of the Outcomes and Training Team. Boys & Girls Clubs of the Austin Area seeks to meet the social and emotional needs in our community through formalized mental health support in all Clubs. The Director of Mental Health Programs oversees the mental health strategy, programming design and implementation. The Director of Mental Health Programs will establish a team of interns who are charged with the day-to-day interactions, supports, and referrals needed to meet Club Members’ needs. The director is responsible for supporting and informing the organization’s social-emotional learning efforts and trauma-informed practices.

KEY RESPONSIBILITIES (Essential Job Responsibilities):

  • Drive the strategy, direction, and implementation of BGCAA’s Club-based mental health support, including clinician performance and compliance.
  • Develop organizational policy in conjunction with NASW code of ethics, Texas Statutes for Mandated Reporters, and BGCAA’s Standard Operating Procedures.
  • Act internally as the primary mental health program contact point, and externally as the primary contact for state and other agencies including Medicaid and compliance entities.
  • Evolve organizational mental health interventions adapting to ever-changing best practices (evidence-based, therapeutic orientations, warm handoffs, etc.)
  • Organize ongoing training for interns focusing on increased clinical effectiveness and adaptation of industry best-practices.
  • Promote and represent our mental health programs to our various external stakeholders
  • Including but not limited to grant requirements and data collection
  • Define Key Performance Indicators and drive the clinical team towards the highest quality of care.
  • Pursue ongoing professional development opportunities as related to BGCAA’s mental health initiative.
  • Engage regularly with the Club Operations team on Incident Reporting and response
  • Ensures HIPAA compliance with all reporting and tracking functionalities; manages database implementation and practice across the team to ensure effective data practices
  • Establishes and manages interns to provide deliver direct services, and where necessary referrals, to youth and families across BGCAA Clubs
  • Maintains a safe, legal, and clean work environment


  • Establishes and leads a team of interns by providing support, coaching, and feedback, supervision, and guidance to ensure a high performing team.
  • Manages team performance with clear performance objectives and reinforces principles of accountability.
  • Establishes and continuously evaluates the department’s performance metrics, team structure, and annual plans for continuous improvement.
  • Provides team members with professional and personal growth through ongoing talent management practices including leadership development, skill development, and position-specific articles/books/training.
  • Provide regular clinical support for interns. This includes assessing social, emotional, and other causes of problem behavior and/or mental disorders among clients.
  • Conduct ongoing group consultation and individual weekly supervision
  • Serve as case consultant for complex cases as needed
  • Foster positive relationships with local Master’s (MSW/MAC/MSC) programs to ensure a robust annual intern cohort
  • Ensure high quality clinical records are maintained
  • Assists Club-based interns with assignment of caseloads, termination plans and case transfers
  • Collaborate with the HR Department in the hiring of new social workers/counselors as needed
  • Respond to client emergencies and implement action as needed
  • Conduct weekly observations of team in the Clubs, coaching on areas of growth and particular SEL needs of each Club
  • Attends staff meetings and training sessions as prescribed
  • May be required to drive a shuttle bus or Club transportation
  • Perform other duties as assigned

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year


  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


  • 8 hour shift
  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Signing bonus


  • Master's (Required)


  • LCSW or LPC (Required)
  • Art Therapy or Play Therapy certification (Preferred)

Work Location: One location

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